PNPriya Nandakumar
GB · 3 reviews
Sample reviewExplained everything, no jargon
Booked a full service after my bottom bracket started squeaking. They found the issue in minutes, showed me the worn part and had it back the same afternoon. Fair price too.
TOTom Okafor
GB · 7 reviews
Sample reviewGreat e-bike, slightly late delivery
Delivery took one day longer than the date I was given, but the bike arrived perfectly packed, pre-assembled and charged. Very happy with the ride.
Reply from Larkspur & Finch Cycles
Thanks Tom! Sorry about the delay. Our courier had a backlog that week. Enjoy the miles!
HLHannah Lindqvist
SE · 2 reviews
Sample reviewLoaner bike was a lifesaver
I commute every day, so when my frame needed welding they lent me a bike for the week at no cost. That kind of service earns a customer for life.
MBMarco Bellini
IT · 12 reviews
Sample reviewGood helmets, confusing size guide
Wide choice of helmets and the staff were helpful in store, but the online size guide sent me the wrong size. Exchange was easy though.
Reply from Larkspur & Finch Cycles
Thanks for the feedback, Marco. We have just updated the size guide with head-circumference measurements.
ARAisha Rahman
GB · 1 review
Sample reviewFitted my bike perfectly
Paid for a bike fit and the difference is night and day. No more knee pain on long rides. Highly recommend.
DFDaniel Fischer
DE · 5 reviews
Sample reviewRepair took two weeks
The repair quality was fine, but I was told 3 days and it took nearly two weeks with little communication. Please keep customers updated.
Reply from Larkspur & Finch Cycles
Hi Daniel, you are right and we are sorry. A part was back-ordered and we should have told you sooner. We have added SMS updates for repairs.
CMChloe Martin
FR · 4 reviews
Sample reviewKids bike buying made easy
They helped us pick the right size for our 7-year-old and fitted stabilisers for free. Lovely, patient staff.
SWSam Whitfield
GB · 9 reviews
Sample reviewSolid workshop, busy weekends
Excellent workmanship on my wheel truing. Saturdays get very busy, so book ahead.
LKLena Kowalski
PL · 2 reviews
Sample reviewOrder cancelled without notice
My online order for a rack was cancelled because it was out of stock, and I only found out when I chased it.
Reply from Larkspur & Finch Cycles
Lena, we are sorry. Stock levels were not syncing correctly, which is now fixed, and we have refunded your shipping too.
OPOwen Price
GB · 6 reviews
Sample reviewBest local bike shop
Been coming here for years. Honest advice, never upsold, and they remember your bike.
GAGrace Adeyemi
GB · 1 review
Sample reviewLovely café corner too
Picked up my road bike, it was set up beautifully. Bonus points for the coffee while I waited!
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